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Guest Service
현재 페이지 위치 : > Guest Service > Information
Shilla Stay Plus offers the value of a Shilla hotel at a reasonable price,
marking it as Hotel Shilla's upscale leisure-oriented brand.
We invite you to enjoy a delightful experience that enhances relaxation and leisure in your daily life,
featuring upgraded rooms, amenities, and dining establishments.
Room amenities and service
55“, 65“ LED TV (37 channels)
Desk
Refrigerator
2 free bottles of water (per night)
Free wireless internet
Universal adapter (for 220V only)
Personal safe
Bath products by Elemental Herbology
2 bath robes
Premier Deluxe, Suite - Minibar provided
55“, 65“ LED TV (37 channels)
Desk
Refrigerator
2 free bottles of water (per night)
Free wireless internet
Universal adapter (for 220V only)
Personal safe
Bath products by Elemental Herbology
2 bath robes
Premier Deluxe, Suite - Minibar provided
Modern & Delightful, Cafe (Restaurant)
Relaxed & Enjoyable, Bar (Lounge & Bar)
Meeting Rooms for all-purpose meetings.
Parking available on floors 1
Business Corner to serve your quick business needs.
Gym with professional exercise equipment.
Coin Laundry Room for the convenience of our guests.
Outdoor pools
Free Wi-Fi available in the entire hotel property.
Nursing Room for those of you traveling with a baby.
Check-in / Check-out time
- Check-in : after 3pm, Check-out : 11am
Cancellation of reservation
- Busy seasons (May, Jul., Aug., Oct., Dec. 24 and Dec. 31) :
· Cancellations will be accepted without penalty until 7 days before the scheduled check-in date.
· Cancellations or changes made no later than 18:00, 2-6 days before the scheduled check-in date are subject to a penalty charge equal to 20% of the first-night’s room rate.
· No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 80% of the first-night’s room rate.
- Off-seasons (off-peak periods) :
· Cancellations will be accepted without penalty until 18:00 on the day before the scheduled check-in date.
· No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 10% of the first-night’s room rate.
Animals
- No animals are allowed in the hotel except guide dogs.
Minors
- Minors under 20 years old are not permitted unless accompanied by their parents or guardian (in compliance with The Juvenile Protection Act, Articles 30 and 58)
Amenity
- Following the Resource Recycling Law, certain amenity items are available at a charge.