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현재 페이지 위치 : > Video Operating Policy

Video Operating Policy

The Shilla Stay ("the company" hereinafter) informs you as to the usage and methods in which the image information the company processes is used or maintained through its policy on operation and maintenance of image or video information processing appliances.

1. Grounds for and installation purposes of image or video information processing appliances

a. The company installs and operates image or video information processing appliances for the below-listed purposes pursuant to Article 25 paragraph 1 of the Personal Information Protection Act:

  •  -Facility safety and fire prevention
  •  -Crime prevention for customer safety (When installed in parking lots)
  •  -Prevention of car theft or damage
    ※ For parking lots for 30 or more cars, image or video information processing appliances may be installed based on the Enforcement Rules of the Parking Lot Act Article 6 paragraph 1.

2. Number, location and coverage of appliances installed

Classification Number installed Location and coverage of appliances installed

Shilla Stay Dongtan

192 units

Building lobby, entrance of parking lots

Shilla Stay Yeoksam

166 units

Building lobby, entrance of parking lots

Shilla Stay Jeju

132 units

Building lobby, entrance of parking lots

Shilla Stay Seodaemun

207 units

Building lobby, entrance of parking lots

Shilla Stay Ulsan

156 units

Building lobby, entrance of parking lots

Shilla Stay Mapo

205 units

Building lobby, entrance of parking lots

Shilla Stay Gwanghwamun

109 units

Building lobby, entrance of parking lots

Shilla Stay Guro

114 units

Building lobby, entrance of parking lots
Shilla Stay Cheonan

132 units

Building lobby, entrance of parking lots

Shilla Stay Seocho

257 units

Building lobby, entrance of parking lots

Shilla Stay Haeundae

176 units

Building lobby, entrance of parking lots

Shilla Stay Samsung

141 units

Building lobby, entrance of parking lots

3. Persons in charge of maintenance or authorized to access [personal information]

Classification Classification Name in full Position Organization Contact phone
Shilla Stay Dongtan

Maintenance manager

Minsu Lee

Team leader

Shilla Stay
Facility Team

82-31-8036-9118

Authorized to access

Soojung Chae

Staff

Valexservice

82-31-8026-9112

Shilla Stay Yeoksam

Maintenance manager

Wooseok Kim

Team leader

KS MATE

82-2-2054-9112
Authorized to access

Wanki Lee

Assistant manager

KS MATE

82-2-2054-9112

Shilla Stay Jeju

Maintenance manager

Kyungseung Cho

Team leader

Valexservice

82-64-717-9118

Authorized to access

Jeongdu Yang

Manager

Valexservice

82-64-717-9112

Shilla Stay Seodaemun

Maintenance manager

Jaeho Lee

Team leader

IBS
Facility Team

82-2-6388-9118

Authorized to access

Seungjin Choi

Staff

IBS
Facility Team

82-2-6388-9112

Shilla Stay Ulsan

Maintenance manager

Koohyun Kim

Team leader

IBS
Facility Team

82-52-901-9118

Authorized to access

Woojung Choi

Assistant Manager

IBS
Facility Team

82-52-901-9112
Shilla Stay Mapo

Maintenance manager

Changhyun Lee

Team leader

Valexservice
Facility Team

82-10-6230-1296

Authorized to access

Jihoon Yoon

Assistant manager

Valexservice

82-10-5588-5082

Shilla Stay Gwanghwamun

Maintenance manager

Jeahoon Jeong

Team leader

IBS
Facility Team

82-2-6060-9120

Authorized to access

Seongik Kim

Assistant manager

IBS
Facility Team

82-2-6060-9112
Shilla Stay Guro

Maintenance manager

Eunchan Yoon

Team leader

IBS

Facility Team

82-2-2162-9120

Authorized to access

Donghwan Jeong

Assistant manager

IBS

Facility Team

82-2-2162-9118

Shilla Stay Cheonan

Maintenance manager

Woongnam Jeong

Team leader

Valexservice

82-41-415-9120

Authorized to access

Minkyu Han

Staff

Valexservice

82-41-415-9112

Shilla Stay Seocho

Maintenance manager

Kyungryang Han

Team leader

IBS
Facility Team

82-2-2219-9118

Authorized to access

Seunghyun Ko

Team leader

Valexservice

82-2-2219-9112

Shilla Stay Haeundae

Maintenance manager

Dukho Kim

Team leader

Wooji
Facility Team

82-51-911-9318

Authorized to access

Donghyun Shin

Staff

Wooji
Facility Team

82-51-911-9312

Shilla Stay Samsung

Maintenance manager

Jiha Woo

Team leader

IBS
Facility Team

82-10-4949-3395

Authorized to access

Kyumoon Kang

Manager

IBS
Facility Team

82-10-2703-1496

4. Shooting time, storage period, place and processing method of image information

Shooting time Storage period Place stored
24 hours 30 days from day shot Reading room

- Processing method: Records are maintained concerning requests for use of personal image or video information for unauthorized purposes, provision to third parties, destruction, viewing etc. Personal image or video information is permanently deleted in an irrecoverable method (shredded or incinerated in case of output) when the storage period expires.

5. Outsourcing of installation and maintenance of image or video information processing appliances

Classification Outsourced to Person in charge
Shilla Stay Dongtan

Valexservice

Soojung Chae

Shilla Stay Yeoksam

KS MATE

Wanki Lee

Shilla Stay Jeju

Valexservice

Jeongdu Yang

Shilla Stay Seodaemun

IBS Facility Team

Seungjin Choi

Shilla Stay Ulsan

IBS Facility Team

Woojung Choi

Shilla Stay Mapo

Valexservice

Jihoon Yoon

Shilla Stay Gwanghwamun

IBS Facility Team

Sungik Kim

Shilla Stay Guro

IBS Facility Team

Kooyong Jeong

Shilla Stay Cheonan

Valexservice

Minkyu Han

Shilla Stay Seocho

Valexservice

Seunghyun Ko

Shilla Stay Haeundae

Wooji Facility Team

Donghyun Shin

Shilla Stay Samsung

IBS Facility Team

Jiha Woo

6. Verification method and place of personal image or video information

You may request the maintenance manager of the personal image or video information at any time when you desire to view or verify the existence or deletion of your personal image or video information. However, it shall be limited to the personal image or video information in which you are recorded or that is clearly necessary for urgent rescue of life, physical or financial profits of the owners of such information. You may check the image or video information by visiting the department in charge after giving advance notice to the above-mentioned maintenance managers or persons (under paragraph 3).

7. Actions based on request for viewing of image or video information by the owner

The company will, without delay, take actions when the owner of the personal image or video information requests the viewing or verification of existence or deletion of the same. In the below-listed cases, the company may refuse the owner's request for viewing or verification of the personal image or video information; in such a case, the maintenance manager must inform the owner of the refusal cause in writing within 10 days.

  • When personal image or video information has been destroyed because the storage period is over.
  • When the privacy of third parties may be severely infringed when necessary actions are taken against a request for viewing and others.
  • When the company has other justifiable causes for refusing a request for viewing and others by the owner.

8. Actions for ensuring safety of image or video information

The image or video information handled by the company is maintained in a secure manner using encryption and other actions. Further, the company differentiates the access authority to personal information as an administrative measure for protecting personal image or video information. The company also records and maintains the date and time personal image or video information is created, the purpose, the person and date and time of viewing the personal image or video information in order to prevent forging or tampering. In addition, locking devices are installed in order to store personal image or video information in a physically secure manner.

9. Changes in policy for handling personal information

This policy for operation or maintenance of image or video information processing appliances was enacted on 8 April 2020. The company will publish or notify the causes for and details of changes through its website at least seven days before implementation when the policy contents are added, deleted or revised because of changes in the statutes, policies or security technologies.

Date published: 8 April 2020
Date implemented: 8 April 2020