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Guest Service
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The Shilla Stay is a new brand of the Hotel Shilla launched on Jeju Island, a world-class recreational tourist destination.
301 rooms with modern interiors
- Room amenities and services
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- Premium bed linen, goose down blanket, eiderdown pillows, modern style of bathroom
- shower booth, bathtub, or combination of a shower and bathtub depending on the type of room
- Bathroom supplies: Soap, shampoo, hair conditioner, shower gel, and body lotion
- 40" LED TV (37 channels)
- Free wire/wireless internet access
- Universal adapter (220V Only)
- Safe for personal/valuable belongings
- Voice Mail
- Complimentary bottle of mineral water, coffee, and tea bags
Restaurant Cafe Modern & Delightful, Cafe
Bar & Lounge Relaxing & Enjoyable, Bar
Meeting Room suitable for small and medium-size meetings
Fitness Center equipped with specialized exercise equipment
Free Wi-Fi throughout the hotel
Parking from the 2nd floor to 5th floors
Check-in / Check-out time
- Check-in : after 3pm, Check-out : by noon
Cancellation of reservation
- Busy seasons (May, Jul., Aug., Oct., Dec. 24 and Dec. 31) :
· Cancellations will be accepted without penalty until 7 days before the scheduled check-in date.
· Cancellations or changes made no later than 18:00, 2-6 days before the scheduled check-in date are subject to a penalty charge equal to 20% of the first-night’s room rate.
· No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 80% of the first-night’s room rate.
- Off-seasons (off-peak periods) :
· Cancellations will be accepted without penalty until 18:00 on the day before the scheduled check-in date.
· No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 10% of the first-night’s room rate.
Animals
- No animals are allowed in the hotel except guide dogs.
Minors
- Minors under 20 years old are not permitted unless accompanied by their parents or guardian (in compliance with The Juvenile Protection Act, Articles 30 and 58)
Amenity
- Following the Resource Recycling Law, certain amenity items are available at a charge.