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Guest Service
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Visit Shilla Stay, the premium business hotel brand of Hotel Shilla, in the global tourist city of Haeundae, Busan that offers everything in recreation, leisure and culture.
407 room with modern interiors
- Room amenities and services
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- Premium bed linen, goose down blanket, eiderdown pillows, modern style of bathroom
- shower booth, bathtub, or combination of a shower and bathtub depending on the type of room
- Bathroom supplies: Soap, shampoo, hair conditioner, shower gel, and body lotion
- Concierge available 24 hours
- Mini bar (fridge)
- Two bathrobes
- 40" LED TV (37 channels)
- Complimentary 2 bottles of mineral water (per night)
- Free wire/wireless internet access
- 110V, 220V universal adapter
- Safety deposit box
- Bidet toilet
- iron & iron board / Kettle / Humidifier / Voltage Transformer available for free
- * Premier Deluxe, Suite – mini bar is provided
Restaurant Cafe (Modern & Delightful)
Bar & Lounge (Relaxed & Enjoyable)
Meeting Room (Available for a Wide range of purposes)
Business Corner (Available for simple tasks)
Fitness Center (Well furnished with exercise equipment)
Laundry Room operated with a self-service system
Free Wi-Fi accessible throughout the hotel
Parking areas on the First basement to second basement floors
Check-in / Check-out time
- Check-in : after 3pm, Check-out : by noon
※ To ensure more pleasant room arrangements during peak season, the check-out time will be changed to 11 a.m. (Peak season: July 20 - August 19, 2018)
Cancellation of reservation
- Busy seasons (May, Jul., Aug., Oct., Dec. 24 and Dec. 31) :
· Cancellations will be accepted without penalty until 7 days before the scheduled check-in date.
· Cancellations or changes made no later than 18:00, 2-6 days before the scheduled check-in date are subject to a penalty charge equal to 20% of the first-night’s room rate.
· No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 80% of the first-night’s room rate.
- Off-seasons (off-peak periods) :
· Cancellations will be accepted without penalty until 18:00 on the day before the scheduled check-in date.
· No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 10% of the first-night’s room rate.
Animals
- No animals are allowed in the hotel except guide dogs.
Minors
- Minors are not permitted unless accompanied by their parents or guardian (in compliance with The Juvenile Protection Act, Articles 30 and 58)