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Infomation

Information
Shilla Stay Cheonan
Room amenities and services
Room amenities and services
The Hotel Policy

Check-in / Check-out time

- Check-in : after 2pm, Check-out : by noon

Cancellation of reservation

- Cancellations will be accepted without penalty until 18:00 on the day before the scheduled check-in date.

- Cancellations or changes made after the time limit above (or no-shows) are subject to a penalty charge equal to :
· 80% of the first-night’s room rate during busy seasons (Apr., May, Jun., Oct., Nov., Dec. 24 and Dec. 31) or.
· 10% of the first-night’s room rate during off-seasons (off-peak periods).

Animals

- No animals are allowed in the hotel except guide dogs.

Minors

- Minors are not permitted unless accompanied by their parents or guardian (in compliance with The Juvenile Protection Act, Articles 30 and 58)